Initially at first point of contact, you’ll speak with one of our Principal Consultants who’ll organise a time to sit down with you for a deep-dive. You’ll receive confirmation of the time and format shortly after your booking is made.

From here, we take a detailed outline of your specific requirements – be it a site, marketing campaign, or any other service, and get to work! A few days later you’ll receive the ‘fitting draft’ – essentially a rough outline of the strategy akin to a suit-fitting – ┬áthat is designed to convey the key concepts we’re rolling together for you and get your measurements.

Next, we then incorporate any feedback from our conversation into the penultimate Scope of Work and submit that for your revision to make sure the final version will be on point.

Then, depending on the nature of the program of work, we’ll work with you to ensure results exceed expectations.